Frequently Asked Questions

How can I contact Niveau if I’m having an issue with checkout?

For problems with checkout or shopping cart, there are several ways to reach out to us. The quickest way is to hop on our Live Chat at the bottom right of each page of the site for immediate help and any other questions you may have. Or you are welcome to email us at [email protected] or call our toll free number at 1-800-965-0401 from 9am-9pm 7 days a week to speak to a representative.

How should I store my Niveau Products?

All Niveau supplements should be kept in a cool, dry place. Our dual sealed lid and solid bottle protect from light damage and contain freshness. Be sure to seal tightly after each use to lock in freshness and maximize potency.

Do the Niveau soft gels ever go bad?

All Niveau products have a shelf life. Each Niveau Bottle is labeled on the bottom with an expiration date and a unique batch number on the box for your review and safety.

How do I get the most out of my purchase?

The best way to get the most out of a high-quality supplement is to keep a healthy diet and movement routine. Balancing all of your bodies processes takes time, and you can shorten that time by limiting stressors and poor food choices.

How can I contact Niveau if I’m having an issue with delivery?

For problems with shipping or delivery, there are several ways to contact us. Feel free to hop on our Live Chat at the bottom right of each page of the site for immediate help and any other questions you may have. Or, you are welcome to email us at [email protected] or call our toll free number at 1-800-965-0401 from 9am-9pm 7 days a week to speak to a representative.

 

How long does it take to start seeing results?

With our products, we have heard many people report feeling results for certain benefits almost immediately with stress, mood, and joint pain. For the skin and beauty benefits, results are typically based on the user. Some customers immediately report changes in hair texture and hydration and still others see skin benefits in as little as a few weeks. Krill Oil seems to carry the most immediate benefits, but all of our products have the potency to follow through!

 

Can I take while pregnant or breastfeeding?

Please consult with your doctor before taking any new supplements while pregnant or breastfeeding.

How can I get more information about the types of dietary supplements available from Niveau such as whether it is safe and effective?

Several studies back the benefits of all the products available from Niveau. We only use supplements backed with scientific evidence supporting the benefits. Vitamin Supplements (e.g., omegas, vitamins and minerals) is well established for certain health conditions, but others need further study. This is partly due to the way dietary supplements are regulated by the U.S. Food and Drug Administration (FDA).